Privacy policy

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations, in particular the EU-DSGVO, and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal data is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens, and what your rights as data subject are.

Please note that data transmitted via the internet (e.g. via e-mail: communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

1. Notice concerning the Controller
The party responsible for processing data on this website is:

KyooBe Tech GmbH
Max-Lang-Straße 56/1 · 70771 Leinfelden-Echterdingen · Germany

E-Mail: your-input@kyoobe.tech

The responsible party is the natural or legal person who alone, or jointly with others, decides on the purposes and means of processing personal data (names, email addresses, etc.).

2. Data security
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries or purchase orders you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from „http://“ to „https://“ and the lock icon is displayed in your browser’s address bar. If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

3. Data protection officer
Our data protection officer can be reached at
E-Mail: your-input@kyoobe.tech

4. Data collection on our website
Cookies
Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called „session cookies.“ They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use are stored pursuant to Article 6 (1) (f) DSGVO. The website operator has a legitimate interest in the storage of cookies in particular to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files
The website provider automatically collects and stores information that your browser upon accessing the website automatically transmits to us in „server log files“. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources.

The basis for data processing is Article 6 (1) (f) DSGVO. We have a legitimate interest in processing the data in particular in order to ensure an optimized service provided free of technical errors.

Contact
Should you make contact with us (e.g. via the contact form or e-mail), we will process your data to answer your inquiry and any follow-up questions.

If we process personal data in order to take steps at your request prior to entering into a contract or, if you are already a customer, for the performance of a contract, the basis for the processing of personal data is Article 6 (1) (b) DSGVO.

We process other personal data only if you have given your consent to the processing for one or more specific purposes (Article 6 (1) (a) DSGVO) or processing is necessary for the purpose of the legitimate interest pursued by us (Article 6 (1) (f) DSGVO.) E.g. such legitimate interest can be to answer to your e-mail.

We will store the data you provide via e-mail or on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions – especially those regarding mandatory data retention periods – remain unaffected by this provision.

Information about data processing

5. Analytics and advertising
Google Analytics
This website uses Google Analytics, a web analytics service. It is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called „cookies“. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Article 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

IP anonymization
We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser plugin
You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: www.tools.google.com.

Objecting to the collection of data
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.

For more information about how Google Analytics handles user data, see Google’s privacy policy: www.support.google.com/analytics.

Outsourced data processing
We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

6. Newsletter
Newsletter data
If you would like to subscribe to the newsletter offered on this website, we will need from you an e-mail address as well as information that allow us to verify that you are the owner of the e-mail address provided and consent to the receipt of the newsletter. No further data shall be collected or shall be collected only on a voluntary basis. We shall use such data only for the sending of the requested information and shall not share such data with any third parties.

The processing of the information entered into the newsletter subscription form shall occur exclusively on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). You may revoke the consent you have given to the archiving of data, the e-mail address and the use of this information for the sending of the newsletter at any time, for instance by clicking on the „Unsubscribe“ link in the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place to date.

The data you archive with us for the purpose of the newsletter subscription shall be archived by us until you unsubscribe from the newsletter. Once you cancel your subscription to the newsletter, the data shall be deleted. This shall not affect data we have been archiving for other purposes.

Rapidmail
This website uses Rapidmail for the sending of newsletters. The provider is the rapidmail GmbH, Augustinerplatz 2, 79098 Freiburg i.Br., Germany.

Rapidmail services can, among other things, be used to organize and analyse the sending of newsletters. The data you enter for the purpose of subscribing to the newsletter are archived on Rapidmail servers in Germany.

If you do not want to permit an analysis by Rapidmail, you must unsubscribe from the newsletter. We provide a link for you to do this in every newsletter message. Moreover, you can also unsubscribe from the newsletter right on the website.

Data analysis by Rapidmail
For analytical purposes, e-mails sent via Rapidmail are tagged with a so-called “Tracking Pixel”, which connects to Rapidmail’s servers once the e-mail is opened. As a result, it is possible to determine whether a newsletter e-mail was actually opened.

With the assistance of Rapidmail we are also able to determine whether and which links in the newsletter message the recipient clicked. All links integrated into the e-mail are so-called Tracking Links that enable us to count your clicks.

For more details on the Rapidmail analysis functions, please follow this link: Rapidmail Statistik.

Legal basis
The data is processed based on your consent (Art. 6 Sect. 1 lit. a GDPR).  You may revoke any consent you have given at any time by unsubscribing from the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place prior to your revocation.

Storage period
The data you archive with us for the purpose of the newsletter subscription shall be archived by us until you unsubscribe from the newsletter. Once you cancel your subscription to the newsletter, the data shall be deleted from our servers as well as those of CleverElements. This shall not affect data we have been archiving for other purposes.

For more details, please consult the Data Protection Regulations of Rapidmail at: Rapidmail data protection regulations.

Execution of a contract data processing agreement
We have executed a contract with Rapidmail, in which we require Rapidmail to protect our customers’ data and to refrain from sharing such data with third parties. You may review this contract under the following link: Rapidmail contract.

7. Plugins and tools
YouTube

This website embeds videos of the website YouTube. The website operator is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland. If you visit a page on this website into which a YouTube has been embedded, a connection with YouTube’s servers will be established. As a result, the YouTube server will be notified, which of our pages you have visited.

Furthermore, YouTube will be able to place various cookies on your device. With the assistance of these cookies, YouTube will be able to obtain information about this website’s visitors. Among other things, this information will be used to generate video statistics with the aim of improving the user friendliness of the site and to prevent attempts to commit fraud. These cookies will stay on your device until you delete them. If you are logged into your YouTube account while you visit our site, you enable YouTube to directly allocate your browsing patterns to your personal profile. You have the option to prevent this by logging out of your YouTube account.

The use of YouTube is based on our interest in presenting our online content in an appealing manner. Pursuant to Art. 6 Sect. 1 lit. f GDPR, this is a legitimate interest. 

For more information on how YouTube handles user data, please consult the YouTube Data Privacy Policy under: policies.google.com.

8. Your rights as a data subject
According to the applicable laws, you are entitled to certain rights regarding your personal data. In case you would like to exercise such rights, please send your request via e-mail or by mail to the address mentioned in Section 1 and provide sufficient details to clearly identify you. The rights you are entitled to are as follows:

Right of access and confirmation
You have the right to be clearly informed about the processing of your personal data as follows:

You have the right to obtain from us confirmation as to whether or not personal data concerning you are being processed by us. Where that is the case, you have the right to obtain from us information about your personal data stored with us and a copy of such data free of charge. Furthermore, you have the right to obtain the following information:

  1. the purposes of the processing;
  2. the categories of the personal data being processed;
  3. the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
  4. where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
  5. the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
  6. the right to lodge a complaint with a supervisory authority;   
  7. where the personal data are not collected from the data subject, any availale information as to their source;
  8. the existence of an automated decision-making, including profiling, referred to in Article 22 (1) and (4) DSGVO, and at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

Where personal data are transferred to a third country or to an international organisation, the data subject shall have the right to be informed of the appropriate safeguards pursuant to Article 46 DSGVO relating to the transfer.

Right to rectification
You have the right to obtain from us the rectification and, as the case may be, the completion of inaccurate personal data concerning you as follows:  
You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

Right to erasure („right to be forgotten“)
In certain cases you have the right to obtain from us the erasure of personal data concerning you. In detail:

According to Article 17 (1) DSGVO, you have the right to obtain from us the erasure of personal data concerning you without undue delay and we have the obligation to erase personal data without undue delay where one of the following grounds applies:

  1. the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
  2. you withdraw consent on which the processing is based according to Article 6 (1) (a) DSGVO, or Article 9 (2) (a) DSGVO, and where there is no other legal ground for the processing;
  3. you object to the processing pursuant to Article 21 (1) DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21 (2) DSGVO;
  4. the personal data have been unlawfully processed;
  5. the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which we are subject;
  6. the personal data have been collected in relation to the offer of information society services referred to in Article 8 (1) DSGVO.

Where we have made the personal data public and are obliged pursuant to paragraph 1 to erase the personal data, we, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.  

Right to restriction of processing
In certain cases you have the right to obtain from us restriction of processing of personal data concerning you. In detail:

You have the right to obtain from us restriction of processing where one of the following applies:

  1. the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data;
  2. the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
  3. we do no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims;
  4. you have objected to processing pursuant to Article 21 (1)  DSGVO pending the verification whether our legitimate grounds override yours.

 Right to data portability
You have the right to receive from us personal data concerning you in a machine-readable form and have the right to transmit such data or have such data transmitted by us as follows:

You have the right to receive from us personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and you have the right to transmit those data to another controller without hindrance from us, where

  1. the processing is based on consent pursuant to Article 6 (1) (a) DSGVO or Article 9 (2) (a) DSGVO or on a contract pursuant to Article 6 (1) (b) DSGVO; and
  2. the processing is carried out by automated means.

In exercising your right to data portability, you have the right to have personal data transmitted directly from us to another controller, where technically feasible.

Right to object
In the event that we base the processing of your personal data on justified interests, you can object to such processing on grounds relating to your particular situation unless we demonstrate compelling legitimate grounds which override your interests. In detail:

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Article 6 (1) (e) or (f) DSGVO, including profiling based on those provisions. We will no longer process the personal data unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

Where we process personal data for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.

Where personal data is processed for scientific or historical research purposes or statistical purposes pursuant to Article 89 (1) DSGVO, you, on grounds relating to your particular situation, have the right to object to processing of personal data concerning you, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

Automated individual decision–making, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities
If you are of the opinion that there has been a breach of data protection legislation in connection with the processing of your personal data, you may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: www.bfdi.bund.de.

9. Transfer of personal data to third parties

Generally we use your personal data only within our own organization.

In case we engage third parties for the performance of contracts, we transfer personal data only to the extent necessary for the performance of the respective contractual obligation.

In case certain personal data are processed by a processor on behalf of us, we will contractually bind the processor to process personal data only in accordance with applicable data protection laws and to safeguard the rights of the data subject concerned.

This Privacy Policy is currently in effect and dates from January 2019. Because of further development of our website and services or because of amended statutory provisions or official requirements it may be necessary to adapt this Privacy Policy. The current version of the Privacy Policy can be called up and printed out from this website.